Terms and Payments Conditions
Thank you for inquiring about LIVING HARMONY, Health & Wellness Consulting services.
Payment conditions: All payments are made in advance
- Transfer payment directly on my email account using on line banking at least 24 hours in advance ( in Canada). Details will be sent upon request.
- Credit card payment using PayPal, preferable 24 hours advance. PayPal invoice/ receipt will be sent you upon request.
- Cash payment at the time of a session appointment
After purchasing your session on “Session Fees” link, please go to “Book a Session” on the main page and send me your full name, age, and whether you wish to receiver phone/sky consolation or in person consultation. Please include a phone number and/or an e-mail address that I can reach you at to discuss the time and schedule of your session.
Please kindly contact me to cancel or re-schedule your appointment at least 24 hours in advance to avoid being charged for a missed session since your unwanted session time will likely be filled with someone else on the waiting list. The more notice you can give me, the better it is. Thank you.
The appointment cancellation and lateness policies are covered in this section for holistic healing sessions, intuitive coaching and consults.
Please plan to arrive at least 5 minutes early for your appointment so we can start on time if you are doing a session in person.
Starting on time is very important. If an individual is late for an in-person session or a phone session, I reserve the right to shorten the appointment time in order to stay on schedule for other clients or reschedule. Please, always call if you are running late especially if you are having an in-person session.
For phone sessions, I always call within 5 minutes of our scheduled start time and this will not be deducted from your session time. If you are not available I will leave one message and attempt to call back within 5 minutes. If you are not available within 15 minutes of our scheduled start time, then I will deem the session a “no show” and it will be charged accordingly (see below).
All appointments scheduled must be cancelled or rescheduled with 24-hour’s notice to avoid being charged for the session. All cancellations are subject to a fee of 50% of the session cost regardless of the length of the session.
There is some flexibility in this policy for emergency situations but remember a scheduled appointment is time reserved especially for you. And usually if you cancel at the last minute the reserved spot cannot be rescheduled.
Sessions that are “No Show” with no notice of cancellation are charged the full amount of the session. Cancellation Fees must be paid before another session is scheduled.
Package Duration Policy
Packages must be used within 60 days of purchase unless otherwise agreed to other terms before the package was purchased.
Gift Certificate Policy
Gift Certificates must be used within 90 days of purchase unless otherwise agreed to other terms before the gift certificate was purchased.
Thank you for respecting our time together. I appreciate your business and want to work to your satisfaction!